Instagram is where the questions arrive fastest and the queue grows quietest. Repilay drafts a reply to every comment and every direct message.
A public comment gets a public answer in your tone, and a direct message gets the same treatment in private. Repilay reads the intent behind each one, so a sizing question and a refund demand do not get the same reply. Anything angry or unusual is held for a person before it goes out under your handle.
Repilay answers customers in your name, so the line between the two is the same on every channel and worth reading once.
Channels connect through Facebook Login for Business, with the permissions shown to you before you grant them.
No scraping and no browser automation, so nothing here puts your Page or your account at risk.
GDPR-aligned handling, and a deletion request page anyone can use. Conversations belong to your workspace.