Every person who commented or messaged on any channel appears once, with their handles, their languages and every conversation they had with you.
Find someone by name, handle or phone number, or narrow the list by channel, language, when they first or last wrote, and whether a thread is still open. Open a customer and their whole history is there, so whoever answers next knows what was already said.
Repilay answers customers in your name, so the line between the two is the same on every channel and worth reading once.
Channels connect through Facebook Login for Business, with the permissions shown to you before you grant them.
No scraping and no browser automation, so nothing here puts your Page or your account at risk.
GDPR-aligned handling, and a deletion request page anyone can use. Conversations belong to your workspace.