Privacy Policy
Last updated: April 5, 2026
At Repilay, we are building the future of digital interaction with AI. We respect your privacy and are committed to protecting any personal information you share with us.
1. Information We Collect
When you use the Repilay AI Inference Service, we collect information to provide, analyze, and improve our platform. This includes:
- Account Information: Name, email address, password, and billing information.
- Connected Platforms: Social media account tokens and access keys necessary for our AI Digital Brand Employee to act on your behalf.
- Interaction Data: Comments, direct messages, and contextual brand details processed by our inference pipeline to generate intelligent responses.
2. How We Use Your Information
We use the data we collect for the following purposes:
- To operate and maintain the Repilay smart inbox and automated response features.
- To continuously adapt our Brand DNA engine to your specific communication style using Large Language Models (LLMs).
- To handle customer support integrations such as Jira ticketing automatically.
- To ensure security, prevent fraud, and enforce our terms of service.
3. Data Sharing and Third-Party Subprocessors
Repilay operates an advanced AI pipeline utilizing internal and external AI service providers. We may share anonymized context data with LLM API providers solely for the explicit purpose of generating conversational insights.
We do not sell, rent, or trade your personal information. Information is only shared with third-party vendors strictly when required to provide the core services, such as payment gateways or secure hosting infrastructure.
4. Data Security
Repilay takes data security seriously. We employ industry-standard security measures, including encryption in transit and at rest, secure vector search indexing for contextual memories, and strict access controls to ensure your brand's digital presence remains fully protected.
5. Your Rights
Depending on your location, you may have rights regarding the data we collect, including the right to access, modify, or delete your personal Data. You can manage your preferences inside your dashboard, or contact our support team.
6. Contact Us
If you have questions about this Privacy Policy, please contact us at:
privacy@repilay.com